We're assuming you've already checked your tracking number by now. If not, please do so and see if that helps. If you did not receive a tracking number, please search your email inbox for Ombraz as the tracking email might be in your spam folder.
If your tracking shows that your Ombraz have been delivered, but you did not receive them, please reach out to us. Packages sometimes get stolen and it's always a frustrating situation. We will do our best to help you out.
If the tracking shows your Ombraz are stuck somewhere in transit, reach out to us and we will look into it for you.